Company Name : Redcentric Solutions Private Limited
Designation : Associate/Senior Associate
Experience: 1 - 3 Years
Qualification: Any Graduate
Location: Hyderabad / Secunderabad
Salary : As Per Industry
Job Description:
- Providing L1 infrastructure support for users Remotely.
- Handle issues related to Customer Technical issues ranging from PC Related problems to Application related issues.
- Handle issues related to Windows O/S Clients.
- Troubleshooting of Computer Hardware, Operating Systems, Networking issues
- User management (Active Directory)
- Monitoring and troubleshooting Server Backups.
- Handling Outlook and Mailbox related issues.
- Handel Drive space issues and monitor server performance.
- Printer Issues, installing printers and troubleshooting.
- Creating Distribution lists, Groups, troubleshoot Citrix issues and installing corporate applications on user desktop remotely
- Willing to work in 24x7 rotational shifts.
Apply Mode: Online
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