Company Name : Dell
Designation : Technical Support
Qualification : Any Graduate
Experience : 0 to 3 Yrs
Location : Delhi/NCR(National Capital Region), Delhi, Gurgaon, Noida
Salary : 3,00,000 - 4,75,000 P.A
Job Description :
Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Candidate Requirements:
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.
Educational Qualifications:
Minimum Graduates in any stream. (10+2+3)
Any Undergraduate with at least 12 months/maximum 39 months of international calling experience can apply.
Address :
Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Haryana
Apply Mode : Walk-in
Walk In Date : 1st to 5th June 2015
More Walk-ins Details : Click Here
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